Miele CM6360 Milk Perfection Super Automatic Coffee Machine - Steel Metallic

Miele CM6360 Milk Perfection - Steel Metallic

Is this the right model for you? Should you buy this model? To help you decide, we’ve answered the most common questions our customers ask. Hopefully, you’ll know exactly if this is the right model for you when you read through.

What types of coffee can this machine make?

This model can make pretty much any drink you'd like. It has 19 drink selections on the menu offering a single serving or 2 servings at the same time:  Ristretto, 2 x Ristretto, Espresso, 2 × Espresso, Coffee, 2 × Coffee, Long Coffee, 2x Long Coffees, Cappuccino, 2x Cappuccinos, Latte macchiato, 2x Latte macchiatos, Hot Milk, Milk Froth, Espresso Machiato, 2x Espresso Machiatos, Capuccino Italiano, 2 x Capuccino Italianos, Flat White, 2 x Flat Whites, Café au lait, 2x Café au laites, Caffè latte, 2 x Caffè lattes, Hot water for Green Tea, Black Tea, Herbal Tea, Fruit Tea, White Tea, Japanese Tea.

What is the capacity of the water reservoir?

The model has a 1.8-liter water reservoir, which allows you to brew 8-10 drinks (depending on the drinks) before needing a refill. We recommend this model for any size household.

Does it have a built-in grinder?

Yes. This model has a built-in grinder with 5 adjustable settings, ensuring your coffee is made from freshly ground beans every time.

Can I use non-dairy milk alternatives with the milk frother?

Yes, Although Miele's milk frothing system works best with 2-3% dairy milk, the "Barista" version of various non-dairy milk alternatives like almond, soy, and oat milk work as well allowing you to enjoy your favorite drinks with the milk of your choice.

Is it user-friendly?

Absolutely. That is the whole point. It is a  super-automatic machine, so you can choose and make amazing, cafe-quality drinks with just a touch of a button. No learning curves required.

Is it easy to clean and maintain?

Yes, Miele machines are easy to maintain. This machine rinses itself every time you turn it on or off. It cleans the milk pipe work automatically without your involvement. You do need to descale the unit every 2-3 months (depending on usage and water hardness), and you need to clean the machine using cleaning tablets (a really easy, hands-off process) every 2-3 months. The machine notifies you when it is time to descale or clean and fully guides you through the process with instructions right on the screen. It is super easy, and anyone can do it.

Can it make two cups at once?

Yes. This model allows for two cups of any drink you choose to be made at the same time. But that is not all. this model also has a Double Shot function, which makes a second shot of espresso for the same drink, just for the extra kick.

What are the dimensions and weight?

This is a medium size model with dimensions (W × H × D) of 10 in × 14 in × 16 in. It weighs 19 pounds.

Is this machine suitable for beginners?

Yes, if you can turn on a TV or operate a microwave, you can use this machine. Even beginners will find Miele machines easy to use with their intuitive interfaces, step-by-step guides, and automatic maintenance prompts. 

Is it compatible with coffee beans, coffee pods, or ground coffee?

This machine works with coffee beans in the main hopper and has a ground coffee chute, giving you flexibility. It does not use coffee pods. One of the key features of this machine is that it grinds coffee beans and brews fresh coffee for every cup, unlike coffee pod machines.

Does it have programmable settings?

Absolutely. With programmable settings, you can get Programmable water quantity, Programmable water temperature, Programmable amount of milk, Programmable amount of milk froth, Programmable pre-brewing. Choose from 7 intensity levels (6-14 grams dose) for coffee strength. Choose milk amount (4-60 seconds) and foam (4-60 seconds) to achieve the perfect creamy balance. Opt for High, Medium, or Maximum, depending on your preference or select from 3 levels: off, short, or long, for the precise taste profile.

How does it handle milk frothing?

Miele's advanced milk frothing system creates barista-quality, finely textured foam, perfect for lattes and cappuccinos. 

What size cups can the Miele machine accommodate?

The adjustable spout height can accommodate cup sizes up to 5 3/8 inches.

Does this machine come in different colors?

Yes, this model also comes in Lotus White, Bronze Pearl, and Matt Black.

What kind of user support and resources are available?

We are Miele Experts and happy to help with any questions. Also, Miele offers extensive customer support, including user manuals, online tutorials, and a dedicated customer service team to assist with any questions or issues.

Does it have a warranty?

Yes, it comes with a comprehensive 2-year warranty (parts and labor included) for your peace of mind.

Anything else I should consider before buying this model?

No, the CM6360 is the best-selling model in the Miele lineup for good reason. It includes all the necessary features and makes all the popular drinks. It is super easy to own, operate, and maintain. The maintenance costs are low, and it is user-friendly. It checks all the boxes. Whether it is your first coffee machine or an upgrade, you will not outgrow this model for years. Additionally, it helps that it’s a Swiss-made machine, so the quality is top-notch.